Business Intelligence
Process Intelligence
Process Mining

What is Business Intelligence?

Business intelligence, or BI, transforms raw data into usable information, and is a term used to combine areas of business analytics, data mining, data visualization, data tools, data infrastructure, and best practices to enable organizations to make more data-driven decisions.

Modern BI tools such as PowerBI, Qlik or Tableau are data visualisation platforms, which need to be built from the ground up for each implementation, and typically require technical users and data / scripting experts to build the desired end-product.

data
visualization
automated
reporting
dashboard
sharing
KPI
tracking
business
intelligence
benchmarking
prioritization
decision
support
multi-system
data merge
data
visualization
business
intelligence
automated
reporting
dashboard
sharing
KPI
tracking
benchmarking
prioritization
decision
support
multi-system
data merge

Why do I need it?

Fast and accurate reporting

Speed up time taken to access information, and minimise time spent manually in Excel.

Significant business Insights

With visibility and awareness of key information at your fingertips, use data to help drive business focus and direction.

Competitive analysis

Analyse your company’s industry and competition, with intention towards strategic business decisions that will help differentiate you from the rest of the market.

Higher Margins

With access to more information and analytical capabilities, locate opportunities to improve buying prices, adapt selling prices and margins, and significantly impact your monthly PnL.

What is Process Intelligence?

Process intelligence, or PI, is the practice of collecting and analysing process-related data across any system in your enterprise to find bottlenecks, task delays, work duplications and more.

Using interrogation functionality, PI provides clear and accurate visibility into the current state of your organization, highlighting what’s working well, what’s not, and provides the ability to improve business efficiencies, process automation, digital transformation, and enterprise optimization initiatives company-wide.

Process intelligence tools include:

  • Process Mining
  • Process Modelling
  • Task Mining
  • The digital twin of an organisation (DTO)
information system
event data logs
process mining
process models
process performance information for analysis
information system
event data logs
process mining
process models
process performance information for analysis

Why do I need it?

cost optimization

PI can help you optimize costs by eliminating bottlenecks and establishing effective processes.

Improved efficiency & establish best-practices

PI can help to identify business areas that are inefficient or ineffective, and enable quicker, more efficient process execution.

improved business trancparency

PI provides end-to-end visibility of work execution, task duration, inefficiencies and more, within any given business area/department/branch etc.

Risk mitigation

PI can help to identify risks and alert organizations to potential problems before they become critical.

Enables Data Driven decision making

With improved business visibility, interrogation techniques and KPI + Process tracking capabilities, have at your fingertips access to data insights from multiple perspectives to help you make an informed decision.

Improved compliance

PI can help companies ensure / maintain compliance with industry regulations and standards.

Increased productivity

PI can help organizations improve their process execution and outcomes, leading to increased productivity and cost savings.

What is Process Mining?

Process mining is a core component of process intelligence, designed to discover, improve and monitor actual process execution (rather than assumed best-practice), by leveraging available data from the event logs of software systems.

old way
bi & process mapping
vs
new way
process mining
subjective,
partial
objective,
complete
lengthy,
costly
immediate,
self-service
one-time
understanding
continuously
enhancing
old way
bi & process mapping
vs
new way
process mining
subjective,
partial
objective,
complete
lengthy,
costly
immediate,
self-service
one-time
understanding
continuously
enhancing
more on the
Business XRay

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